Terms of Sale
By proceeding with the purchase of any product or service, you agree to the following provisions:
By proceeding with the purchase of any product or service, you agree to the following provisions:
- General
By placing an order for any Goods, Products or Services on this Site you agree to be bound by these Terms of Sale, which may be updated or changed by us from time to time.
- Services
The purchase of any Products or Services through our website are not intended to diagnose, cure or heal any condition.
Although our Products and Services could have great benefits, results are dependent on a number of factors including, but not limited to your commitment to the modality, participation and existing health conditions.
Testimonials and examples provided are not intended to represent or guarantee that you will achieve the same or similar results.
We do not provide medical, legal, investment, business or other advice. All opinions are provided for your consideration and should not be solely relied upon. We aim to provide great benefits from your participation in the courses/program/session, however, we do not guarantee or represent in any way that you or your business will attain a certain level of health, sales, profits, earnings, or any other metric of success. It is your responsibility to obtain professional advice.
- Refunds
Money is not refundable but you can change the date of the session please contact us at
support@wellbeingandsoulhealing.com before 24 hour of the session.
- General
By placing an order for any Goods, Products or Services on this Site you agree to be bound by these Terms of Sale, which may be updated or changed by us from time to time.
- Services
The purchase of any Products or Services through our website are not intended to diagnose, cure or heal any condition.
Although our Products and Services could have great benefits, results are dependent on a number of factors including, but not limited to your commitment to the modality, participation and existing health conditions.
Testimonials and examples provided are not intended to represent or guarantee that you will achieve the same or similar results.
We do not provide medical, legal, investment, business or other advice. All opinions are provided for your consideration and should not be solely relied upon. We aim to provide great benefits from your participation in the courses/program/session, however, we do not guarantee or represent in any way that you or your business will attain a certain level of health, sales, profits, earnings, or any other metric of success. It is your responsibility to obtain professional advice.
- Refunds
Money is not refundable but you can change the date of the session please contact us at
support@wellbeingandsoulhealing.com
before 24 hour of the session.
Privacy Policy
As a business, there are occasions when Soul Healing, will collect, use and store your data. As such, we are subject to the General Data Protection Regulation and Data Protection Act 2018, and are responsible as ‘controller’ of that personal information for the purposes of those laws.
Our privacy notice will inform you how and why we process, store, and use your personal data, and explains your privacy rights and how the law protects you.
It also explains your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint.
- Our contact details
E-mail: support@wellbeingandsoulhealing.com
- Information we hold
We currently collect and process the following information:
- Personal identifiers (first and last name)
- Contact details (telephone number, email address, billing address, delivery address)
- Financial details (through third party websites such as, but not limited to, PayPal/stripe)
- Sensitive information (such as, but not limited to, personal health related data; data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs; data concerning a person’s sex life or sexual orientation)
- Profile data (if you create a profile this will record any purchases you have made and your details will be stored by the host platform)
- Usage Data (information about how you use our website, products and services)
- Technical Data (internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website)
- How we get the information and why we have it
We use a range of methods to collect data from you. This can be through our website, by email, at an event, at a one to one session, through social media, etc.
The majority of the personal information we process is provided to us directly by you for one of the following reasons:
- To purchase service.
- To provide you with updates and newsletters on our services.
- As you interact with our website, we may use cookies to collect technical data about your equipment, browsing actions and patterns.
- We may receive technical personal data about you from analytics providers.
- We may receive contact, financial and transaction data from providers of technical, payment and delivery services.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us using the contact details above.
(b) We have a contractual obligation.
(c) You have a legitimate interest.
- What we do with the information we have
We use the information that you have given us in order to:
- Provide a service to you.
- To contact you from time to time with updates or information about our services.
- For marketing purposes.
- To process any payments or recover any debt.
- To notify you about any changes to our policies.
- To make suggestions and recommendations to you about goods or services that may be of interest to you.
- How we store your information
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. Your information is securely stored within our digital and cloud database.
- Data retention
We only retain your personal data for as long as necessary to fulfil the purposes we collect it for.
When determining the appropriate retention period for personal data, we assess the nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
We keep your personal data for the time you are our client and for 4 years from the date of your last engagement with us. We will then dispose your information if it is no longer required by deleting it from our database.
We will keep basic information about our customers for 6 years after they cease being customers for tax purposes.
- Disclosure of your data
We respect your privacy and are committed to protecting your personal data. Subject to the exception below, we will not knowingly share your data with third parties other than with sister organisations where necessary.
There may be exceptional occasions where we need to disclose your data to others-where there is a requirement by law or where there is a threat to life.
- Your data protection rights
Under data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
- Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
- You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please ensure that you have sent your request to us in writing, and have received a confirmation email to acknowledge receipt.
- Please contact us using the details above if you wish to make a request.
- Your duty to inform us of changes
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
- Third-party links
Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we suggest that you to read the privacy notice of every website you visit.
- Third-party marketing
We do not share your personal data with any third parties unless you have given your consent for us to do so.
- Changes to this privacy notice
We may make changes to this privacy notice and if we make any changes we will inform you through our website.
- How to complain
Customer satisfaction is important to us, please contact us directly in the first instance if you are dissatisfied with our service(s). We will endeavour to rectify your complaint by working with you.
As a business, there are occasions when Soul Healing, will collect, use and store your data. As such, we are subject to the General Data Protection Regulation and Data Protection Act 2018, and are responsible as ‘controller’ of that personal information for the purposes of those laws.
Our privacy notice will inform you how and why we process, store, and use your personal data, and explains your privacy rights and how the law protects you.
It also explains your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint.
- Our contact details
E-mail:
support@wellbeingandsoulhealing.com
- Information we hold
We currently collect and process the following information:
Personal identifiers (first and last name)
Contact details (telephone number, email address, billing address, delivery address)
Financial details (through third party websites such as, but not limited to, PayPal/stripe)
Sensitive information (such as, but not limited to, personal health related data; data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs; data concerning a person’s sex life or sexual orientation)
Profile data (if you create a profile this will record any purchases you have made and your details will be stored by the host platform)
Usage Data (information about how you use our website, products and services)
Technical Data (internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website)
- How we get the information and why we have it
We use a range of methods to collect data from you. This can be through our website, by email, at an event, at a one to one session, through social media, etc.
The majority of the personal information we process is provided to us directly by you for one of the following reasons:
To purchase service.
To provide you with updates and newsletters on our services.
As you interact with our website, we may use cookies to collect technical data about your equipment, browsing actions and patterns.
We may receive technical personal data about you from analytics providers.
We may receive contact, financial and transaction data from providers of technical, payment and delivery services.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us using the contact details above.
(b) We have a contractual obligation.
(c) You have a legitimate interest.
- What we do with the information we have
We use the information that you have given us in order to:
Provide a service to you.
To contact you from time to time with updates or information about our services.
For marketing purposes.
To process any payments or recover any debt.
To notify you about any changes to our policies.
To make suggestions and recommendations to you about goods or services that may be of interest to you.
- How we store your information
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. Your information is securely stored within our digital and cloud database.
- Data retention
We only retain your personal data for as long as necessary to fulfil the purposes we collect it for.
When determining the appropriate retention period for personal data, we assess the nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
We keep your personal data for the time you are our client and for 4 years from the date of your last engagement with us. We will then dispose your information if it is no longer required by deleting it from our database.
We will keep basic information about our customers for 6 years after they cease being customers for tax purposes.
- Disclosure of your data
We respect your privacy and are committed to protecting your personal data. Subject to the exception below, we will not knowingly share your data with third parties other than with sister organisations where necessary.
There may be exceptional occasions where we need to disclose your data to others-where there is a requirement by law or where there is a threat to life.
- Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please ensure that you have sent your request to us in writing, and have received a confirmation email to acknowledge receipt.
Please contact us using the details above if you wish to make a request.
- Your duty to inform us of changes
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
- Third-party links
Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we suggest that you to read the privacy notice of every website you visit.
- Third-party marketing
We do not share your personal data with any third parties unless you have given your consent for us to do so.
- Changes to this privacy notice
We may make changes to this privacy notice and if we make any changes we will inform you through our website.
- How to complain
Customer satisfaction is important to us, please contact us directly in the first instance if you are dissatisfied with our service(s). We will endeavour to rectify your complaint by working with you.
Terms of Agreement
By signing the agreement below or agreeing to these terms, you agree to the following provisions:
- Outline of agreement
- In this agreement, reference to ‘Soul Healing’ includes all tutors who are employed, or act on behalf on Soul Healing.
- Payment
- The training is for the course(s) you have selected. In exchange for this service, you agree to pay the price stated at the time of booking.
- Upon signing this agreement, you agree to pay a non-refundable and non-transferable deposit.
- The total amount is due no later than 14 days before the start of the course. Failure to make payment will result in the cancellation of your place on the course and the deposit will not be refunded.
- Cancellation
- You are permitted to cancel your place on the course/event by way of written notice to
support@wellbeingandsoulhealing.com. - If the cancellation is made within 14 days of the date of this contract, you will be given the option to reschedule or to receive a refund. Please note that any reasonable costs that have already been incurred by Soul Healing will not be refundable.
- If you cancel your place after 14 days of the date of this contract any monies paid will not be refundable.
- Results and guarantees
- From Soul Healing does not guarantee any results or make any health claims.
- Although ThetaHealing® has great benefits, results are dependent on a number of factors including, but not limited to your commitment to the course, participation, existing health conditions.
- Any testimonials and examples are not intended to represent or guarantee that you will achieve the same or similar results.
- From Soul Healing does not provide medical, legal, investment or business advice. All opinions are provided for your consideration and should not be solely relied upon. It is your responsibility to obtain professional advice.
- Health
- In order to experience the full benefits of ThetaHealing®, please refrain from drinking alcohol or consuming any illegal drugs for at least 48 hours prior to the start of the course/event as this may affect your ability to participate.
- From Soul Healing does not claim to heal, treat or cure any health conditions. You must continue to take any prescribed medication throughout the entire duration of the course.
- It is your responsibility to inform Soul Healing of any health conditions you have which may impact on your ability to participate on Session.
- In order to gain full value from the course, you must be fit and healthy. If you have a health condition which will impact on your ability to participate on the course, Soul Healing may suggest an alternative method of contact or decline participation for your and other course participant’s safety.
- Confidentiality
Confidential information refers to any data or information relating to you, whether business or personal:
- – which would reasonably be considered to be private or proprietary to you or us;
- – that is not generally known, and;
- – where the release of that confidential information could reasonably be expected to cause harm to you or us.
Soul Healing agrees that we will not disclose, divulge, reveal, report or use, for any purpose, any confidential information which we have obtained, except as authorised by you or as required by law. The obligations of confidentiality will apply for the duration of the course/event and will survive indefinitely upon termination of this agreement.
All written and oral information and material disclosed or provided by you to Soul Healing under this agreement is confidential information regardless of whether it was provided before or after the date of this agreement or how it was provided to Soul Healing
Any confidential information disclosed to you by the tutor or other participants as part of the course must also remain confidential.
- Photography and Filming
- You consent to From Head to Heart using photographs and/or video recordings including images of you, both internally and externally to promote our services.
- You understand that these images may be used in print and digital media formats, including but not limited to print publications, website, e-marketing, posters, banners, advertising, film, social media, and teaching purposes.
- You have the right to request to see a copy of the information we hold about you and to request corrections or deletions of the information that is no longer required.
- If you do not wish to be included in any photographs or video recordings you must inform us prior to the start of the course.
- You can ask From Head to Heart to stop using your images at any time, in which case it will not be used in future publications, but may continue to appear in publications already in circulation.
- Testimonials
- We may ask you to provide a testimonial of your experience with us.
- Should you wish to provide a testimonial, you confirm that you give your consent for Soul Healing to use the text in its entirety, or in part in order to promote our business.
- You confirm that the testimonial can be used in all media, including, but not limited to: printed materials, business communications, presentations, social media and in the advertising of services generally.
- You give consent to From Soul Healing to edit the testimonial as necessary, without consulting you, provided the message remains the same.
- You give Soul Healing consent to refer to your business name and first name on the testimonial and agree that the testimonial is given voluntarily and you will not receive financial compensation for it.
- Governing Law
- This Agreement shall be interpreted, construed and enforced in accordance with English law and shall be subject to the exclusive jurisdiction of the English Courts.
- Entire Agreement
- This Agreement is the entire agreement and understanding between From Soul Healing and you and supersedes any prior agreement or understanding whether oral or written relating to this Agreement
By signing the agreement below or agreeing to these terms, you agree to the following provisions:
- Outline of agreement
In this agreement, reference to ‘Soul Healing’ includes all tutors who are employed, or act on behalf on Soul Healing.
- Payment
The training is for the course(s) you have selected. In exchange for this service, you agree to pay the price stated at the time of booking.
Upon signing this agreement, you agree to pay a non-refundable and non-transferable deposit.
The total amount is due no later than 14 days before the start of the course. Failure to make payment will result in the cancellation of your place on the course and the deposit will not be refunded.
- Cancellation
You are permitted to cancel your place on the course/event by way of written notice to
support@wellbeingandsoulhealing.com
If the cancellation is made within 14 days of the date of this contract, you will be given the option to reschedule or to receive a refund. Please note that any reasonable costs that have already been incurred by Soul Healing will not be refundable.
If you cancel your place after 14 days of the date of this contract any monies paid will not be refundable.
- Results and guarantees
From Soul Healing does not guarantee any results or make any health claims.
Although ThetaHealing® has great benefits, results are dependent on a number of factors including, but not limited to your commitment to the course, participation, existing health conditions.
Any testimonials and examples are not intended to represent or guarantee that you will achieve the same or similar results.
From Soul Healing does not provide medical, legal, investment or business advice. All opinions are provided for your consideration and should not be solely relied upon. It is your responsibility to obtain professional advice.
- Health
In order to experience the full benefits of ThetaHealing®, please refrain from drinking alcohol or consuming any illegal drugs for at least 48 hours prior to the start of the course/event as this may affect your ability to participate.
From Soul Healing does not claim to heal, treat or cure any health conditions. You must continue to take any prescribed medication throughout the entire duration of the course.
It is your responsibility to inform Soul Healing of any health conditions you have which may impact on your ability to participate on Session.
In order to gain full value from the course, you must be fit and healthy. If you have a health condition which will impact on your ability to participate on the course, Soul Healing may suggest an alternative method of contact or decline participation for your and other course participant’s safety.
- Confidentiality
Confidential information refers to any data or information relating to you, whether business or personal:
– which would reasonably be considered to be private or proprietary to you or us;
– that is not generally known, and;
– where the release of that confidential information could reasonably be expected to cause harm to you or us.
Soul Healing agrees that we will not disclose, divulge, reveal, report or use, for any purpose, any confidential information which we have obtained, except as authorised by you or as required by law. The obligations of confidentiality will apply for the duration of the course/event and will survive indefinitely upon termination of this agreement.
All written and oral information and material disclosed or provided by you to Soul Healing under this agreement is confidential information regardless of whether it was provided before or after the date of this agreement or how it was provided to Soul Healing
Any confidential information disclosed to you by the tutor or other participants as part of the course must also remain confidential.
- Photography and Filming
You consent to From Head to Heart using photographs and/or video recordings including images of you, both internally and externally to promote our services.
You understand that these images may be used in print and digital media formats, including but not limited to print publications, website, e-marketing, posters, banners, advertising, film, social media, and teaching purposes.
You have the right to request to see a copy of the information we hold about you and to request corrections or deletions of the information that is no longer required.
If you do not wish to be included in any photographs or video recordings you must inform us prior to the start of the course.
You can ask From Head to Heart to stop using your images at any time, in which case it will not be used in future publications, but may continue to appear in publications already in circulation.
- Testimonials
We may ask you to provide a testimonial of your experience with us.
Should you wish to provide a testimonial, you confirm that you give your consent for Soul Healing to use the text in its entirety, or in part in order to promote our business.
You confirm that the testimonial can be used in all media, including, but not limited to: printed materials, business communications, presentations, social media and in the advertising of services generally.
You give consent to From Soul Healing to edit the testimonial as necessary, without consulting you, provided the message remains the same.
You give Soul Healing consent to refer to your business name and first name on the testimonial and agree that the testimonial is given voluntarily and you will not receive financial compensation for it.
- Governing Law
This Agreement shall be interpreted, construed and enforced in accordance with English law and shall be subject to the exclusive jurisdiction of the English Courts.
- Entire Agreement
This Agreement is the entire agreement and understanding between From Soul Healing and you and supersedes any prior agreement or understanding whether oral or written relating to this Agreement